Privacy Policy
1. Information We Collect
When you book a ride or contact us, we collect your name, email address, phone number, pickup/drop-off locations, and payment details. We also collect technical data such as IP address and browser type when you visit our website.
2. How We Use Your Information
We use your information to process bookings, communicate trip details, process payments, improve our services, and send relevant updates. We will never sell your personal data to third parties.
3. Data Sharing
We share your information only with our chauffeurs (for trip fulfillment), payment processors (Stripe), and as required by Singapore law. All third-party providers are bound by strict data protection agreements.
4. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information.
5. Cookies
Our website uses essential cookies for functionality and analytics cookies to improve user experience. You may disable cookies in your browser settings, though some features may not work as intended.
6. Your Rights
Under the Personal Data Protection Act (PDPA) of Singapore, you have the right to access, correct, or withdraw consent for the use of your personal data. To exercise these rights, contact us at info@reirental.sg.
7. Contact
For questions about this Privacy Policy, please contact REI Rental Pte Ltd at 15 Kaki Bukit Road 4 #01-36, Singapore 417808, or call +65 8612 2122.
Last updated: March 2026